How to update your nameservers

Nameservers tell the internet where your website lives. If your domain is registered with another company, you need to point it to us so your website shows up.

Moved your domain to FiwiWeb? You can skip this. We update the DNS as part of the transfer.

Our nameservers

• NS1.fiwihost.net
• NS2.fiwihost.net

You’ll also find them in the email we send when your hosting is activated.

Changes usually work within a few hours, but can take up to 48 hours to reach everyone. Your website may not show up right away. That’s normal.

Use email on this domain? Changing nameservers can affect your email. Before you switch, open a ticket and we’ll help you keep it working.

Find the company your domain is registered with below and follow the steps. Menus change from time to time, so if something looks different, look for a Nameservers or DNS setting on your domain.

GoDaddy

1. Sign in to GoDaddy and open your Domain Portfolio.
2. Click the domain you want to change.
3. Click DNS, then Nameservers.
4. Choose I’ll use my own nameservers.
5. Enter our two nameservers, then click Save and Continue.
6. If GoDaddy asks you to confirm, enter the code it sends you.

Namecheap

1. Sign in to Namecheap and click Domain List on the left.
2. Click Manage next to your domain.
3. Find Nameservers and choose Custom DNS from the drop-down menu.
4. Enter our two nameservers.
5. Click the green check mark to save.

Squarespace Domains

This includes domains that moved over from Google Domains.

1. Sign in to Squarespace Domains and click your domain.
2. Scroll down to Nameservers.
3. Click Use custom nameservers.
4. Enter our two nameservers and save.

Hostinger

1. Sign in to Hostinger and go to Domains.
2. Click Manage next to your domain.
3. Open DNS / Nameservers and click Change Nameservers.
4. Choose Change nameservers and enter our two nameservers.
5. Click Save.

Porkbun

1. Sign in to Porkbun. You’ll land on Domain Management.
2. Click Details next to your domain.
3. Next to Nameservers, click the edit icon.
4. Delete the nameservers already in the box. Enter ours, one per line.
5. Click Save Nameservers. If it asks you to confirm, click Submit.

Network Solutions

1. Sign in to Network Solutions and open your domain list.
2. Find your domain and click Settings.
3. Open Advanced Tools and click Manage next to Nameservers. Click Continue if a box pops up.
4. Replace the old nameservers with ours and click Save.

Your company isn’t listed?

The steps are almost the same everywhere:

1. Sign in where you bought your domain.
2. Open your list of domains and click the one you want.
3. Look for Nameservers. It’s often under DNS, Settings, or Advanced.
4. Choose the option for custom nameservers (it may say “use my own”).
5. Remove the old ones, enter NS1.fiwihost.net and NS2.fiwihost.net, and save.

Domain at Cloudflare? Domains registered with Cloudflare must use Cloudflare’s nameservers, so you can’t use this method. Open a ticket and we’ll help you connect it another way, or move the domain to us.

Stuck? Message us on WhatsApp or open a ticket, tell us where your domain is, and we’ll walk you through it.