FAQ

Frequenty asked questions

How Do I Get A Website For My Business?

We would love the opportunity to create a website that truly represents your brand. Please complete the Get Started form, and let's build something beautiful together.

Do I Need To Find Hosting For My Website?

No, when we create a website for you it will be hosted on our infrastructure for optimal performance and reliability.

What's The Cost To Build A Website?

The cost of a website varies depending on your needs. To get a better idea, please complete the Get Started form to receive a quote.

What Is Web Hosting?

Web hosting is a service that allows organizations and individuals to post a website or web page onto the Internet. A web host, or web hosting service provider, is a business that provides the technologies and services needed for the website or webpage to be viewed on the Internet.

What Is Cloud Hosting?

Cloud Hosting is web hosting built on top of a cloud infrastructure to make your website perform faster, more reliable, and always available for your customers.

How Do I Get A Free Domain Name?

When you sign up for one (1) year on any of our eligible hosting plans we will cover the cost to register the domain name for you. The domain can be .com, .net, .org, or .xyz and must be regularly available, the domain will renew at regular price after the first year.

Can I Upgrade My Hosting Plan?

Yes, you can easily upgrade your plan from the client portal. Once logged in you will have the option to upgrade your plan or add new services.

How Do I Cancel My Service?

To cancel your service, you can log in to your account and go to services and click mamange. From there, you should be able to cancel your service and stop future billing.

Will The Price Change After I Sign Up?

The price you see on our website is not an introductory price, that is the price you pay. We believe in simple fair pricing so we don't use confusing or deceptive pricing practices to get you to sign-up and then surprise you with a higher bill the next billing cycle.

How Do I Contact Support?

If you need help or have any other questions, you can contact our support team by submitting a support request through the website or by emailing support(at)fiwiweb.com.

Do You Offer Any Discounts Or Promotions?

We may offer discounts or promotions from time to time. To stay up-to-date on the latest deals and special offers, you can sign up for our newsletter or follow us on social media.