Questions? We've got answers.

Hosting is where your website lives. It keeps your site online so customers can find you any time.

Cloud hosting runs any kind of website. WordPress hosting comes with WordPress installed, tuned and secured, plus a WooCommerce plan for online stores.

Yes, anytime, from your client portal.

Yes, free, within 48 hours, and with no downtime. Your site stays live on your current host while we work. After the switch, DNS updates can take up to 48 hours to reach everyone, so keep your old hosting active until then.

Yes. It's free for the first year when you sign up for any 1-year hosting plan. After that, renew with us or move it wherever you like.

You can get a domain ending in .com, .net, .org, or .xyz for free. The domain must be a regularly priced domain and cannot be a premium or special offer domain.

Yes, you can purchase a domain without a hosting plan. You can manage it through our client portal.

Yes, you can transfer your existing domain to FiwiWeb. Make sure to unlock your domain and obtain the authorization code from your current registrar.

Tell us about your business on the Get Started page, or WhatsApp us. We'll come back with a plan and a price.

With the One-Time Build, we build it and you run it. With Website Partner, we handle updates, security and small monthly edits, so you never touch the code.

Website Partner has a 12-month minimum, billed monthly. If you cancel and move your site in the first 12 months, a one-time design buyout fee applies. After that, the design is yours to move freely.

No. Fast NVMe hosting is part of the package.

Prices are in USD, and you can pay by card or PayPal. You can pay in your local currency at checkout.

No. The price you sign up at is the price you pay. It isn't a promo rate, and there are no hidden fees.

Yes. New accounts get a full refund of hosting fees within 30 days. Domain fees aren't refundable. Check our Terms of Service for more details.

Cancel hosting anytime from your client portal or by emailing support@fiwiweb.com. Website Partner has a 12-month minimum term (see above).

Open a ticket in your client portal, or email support@fiwiweb.com.