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FAQ

Frequently asked questions

How do I get a website for my business?

We would love the opportunity to create a website that truly represents your brand. Please complete the Get Started form, and let's build something beautiful together.

What’s the difference between the One-Time and Subscription design?

The One-Time plan is the traditional we build it and you manage it approach. The Subscription plan is a "Website-as-a-Service", we handle all technical updates, security, and small monthly edits so you never have to touch a line of code.

Is there a minimum subscription period?

Yes! We do require a minimum 24-month commitment for our website Subscription "Partner" plan. This allows us to provide the best possible service and support while ensuring that your website has the time it needs to grow and succeed.

Do I need to find my own hosting?

No, you do not need to find your own hosting. We provide fast, secure NVMe cloud hosting as part of our service, ensuring your website performs at its best.

Why do I need web hosting?

Web hosting is essential because it connects your website to the internet, making it accessible to visitors around the world.

What is the difference between Cloud hosting and WordPress hosting?

Cloud hosting is a type of web hosting that allows for greater scalability, reliability, and performance compared to traditional shared hosting. WordPress hosting is specialized web hosting specifically optimized to run WordPress websites efficiently and securely.

Do I get a free domain name?

Yes! We offer a free domain name for the first year with our hosting plans when you sign up for 1 year. After the first year, you can choose to renew your domain with us or transfer it to another provider if you prefer.

Can I upgrade my hosting plan?

Yes, you can easily upgrade your plan from the client portal. Once logged in you will have the option to upgrade your plan or add new services.

How do I cancel my service?

You can cancel your service at any time by contacting our support team through the client portal or via email at [email protected].

Will the price change after I sign up?

No! The price you sign up with is the price you will pay, it is not a promotional price. We do not have any hidden fees or surprise price increases.

How do I contact support?

You can contact our support team through the client portal, where you can submit a ticket. You can also reach us via email at [email protected].

Can you migrate my website?

Yes! We offer free migration assistance to help you transfer your existing website to our hosting platform. Our team will work with you to ensure a smooth and seamless transition with minimal downtime.