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Getting Started

How do I access the client portal?

Your client portal is home base for your account. It’s where you pay bills, manage your services and ask for help.

How to log in

  1. Click Log in at the top of our website, or go straight to portal.fiwiweb.com.
  2. Enter the email address and password you used when you signed up.

Forgot your password? Click Forgot Password and we’ll email you a link to reset it.

What you can do there

  • See your account details
  • Manage your services, and upgrade or cancel them
  • View and pay invoices
  • Update your payment details
  • Open a support ticket

Your website itself is managed in a different place, the control panel. See How do I access my hosting control panel?

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