Last updated on March 3rd 2026
Keep it Legal & Kind: Do not host illegal content, pornography, or material that incites violence or hate.
Don’t Hog the Lane: Our shared hosting is for websites, not massive file storage or resource-heavy apps that slow down your neighbors.
No Spamming: We have a zero-tolerance policy for unsolicited bulk emails and require strict adherence to opt-in procedures.
Play Fair: If you break these rules, we reserve the right to suspend or terminate your service to protect the rest of the community.
This Acceptable Use Policy (AUP) sets the standard for how FiwiWeb Services’ hosting services should be used. Failure to follow these guidelines may result in the immediate suspension or termination of your service. If a dispute arises regarding the interpretation of these rules, FiwiWeb’s reasonable commercial judgment will serve as the final authority.
This document represents the complete agreement between FiwiWeb Services and you, the personal or corporate account holder. As a provider of web hosting, domain registration, and web development, we have specific legal and ethical duties to ensure our servers and equipment are used responsibly. While our mission is to provide you with a powerful internet presence, we reserve the right to cancel or suspend access to any service if we determine an account has been used inappropriately.
FiwiWeb’s web hosting service is specifically designed to meet the digital needs of small, independently owned, and operated businesses throughout the Caribbean region. It is not appropriate to use our services to support large-scale global enterprises or international businesses with sustained resource demands that place an undue burden on our systems or negatively impact the experience of our core Caribbean small business community.
Because we provide a shared web hosting service, multiple customers utilize the same server infrastructure for their websites, email, and data. To protect all users, we employ abuse controls to ensure that no single account adversely affects the performance of our systems. Please note that accounts may not be used primarily as remote storage space or for the long-term archiving of electronic files.
Your hosting plan is designed to provide ample room for your Caribbean small business to grow. While we allow your site to expand as needed to meet legitimate business requirements, we implement abuse controls to ensure a high-quality experience for all users on our shared network.
FiwiWeb’s services are intended for web hosting only. Using an account primarily as an online storage space, an archive for electronic files, or a personal backup drive is strictly prohibited.
To maintain server stability, FiwiWeb accounts may not initiate or participate in the following activities. Violation of these terms may result in immediate account termination without a refund:
Excessive Resource Usage: Utilizing 25% or more of system CPU resources for longer than 90 seconds, or 1% of the server’s CPU resources for longer than 5 minutes. This includes resource spikes caused by unoptimized scripts (CGI, PHP), FTP, or HTTP activity.
Distributed Computing & Mining: Use of any distributed computing software (such as Folding@home) or unauthorized cryptocurrency mining operations.
Real-Time Applications: Running stand-alone, interactive real-time chat applications that require server-side resources (remotely-hosted third-party chat services are permitted).
Background Processes: Running stand-alone, unattended server-side processes, daemons, or any software that interfaces with an IRC (Internet Relay Chat) network.
Peer-to-Peer (P2P) Activity: Running bit torrent applications, trackers, or clients. You may not host, store, or participate in any file-sharing or P2P activities on our shared servers.
Game Hosting: Running any type of gaming server (e.g., Minecraft, Counter-Strike, etc.).
Web Crawling & Indexing: Running web spiders, indexers, or automated data-harvesting bots (including Google Cash or AdSpy).
We do not limit the amount of bandwidth your site can use as long as it complies with our Terms of Service. Should your website bandwidth usage present a risk to the stability, performance or uptime of our servers, we will notify you via email and we may restrict the resources your website is using. It’s very rare that a website violates our Terms of Service and is typically only seen in sites that use hosting for file sharing or storage. Bandwidth is also reset every month
Some of our accounts come with unlimited databases, sub-domains, FTP accounts, etc., this is subject to how much disk space your account has. So you can create as many databases, sub-domains, etc as you want as long as it is within your disk space limit.
You may not publish or transmit via FiwiWeb’s service any content that we reasonably believes:
To protect our infrastructure and reputation, FiwiWeb does not accept the following types of content:
Prohibited Sites: Proxy, Warez, Escrow, High-Yield Investment Programs (HYIP), and illegal Gambling or Lottery sites.
Scope of Policy: These restrictions apply to all data ‘published or transmitted’ via our services, encompassing website content, email, forum postings, chat, and any other digital transmission utilizing the FiwiWeb network.”
FiwiWeb services can terminate service for any of the above reasons and it’s at FiwiWeb’s sole discretion to issue a refund
Pursuant to Section 230(c) of the Communications Decency Act, FiwiWeb’s policy is not to remove allegedly defamatory material from websites hosted on our servers unless the material has been found to be defamatory by a court, as evidenced by a court order. As a web host, FiwiWeb is not a publisher of User content and we are not in a position to investigate the veracity of individual defamation claims. We rely on the legal system and the courts to determine whether or not material is indeed defamatory. In any case, in which a court order indicates that material is defamatory, libelous, or slanderous in nature, we will disable access to the material. Similarly, in any case, in which a U.S. court has placed an injunction against specified content or material being made available, we will comply and remove or disable access to the material in question.
You must take reasonable security precautions. Protect your account with strong passwords and Multi-Factor Authentication (MFA) where available. You should also change your password periodically.
FiwiWeb’s infrastructure is optimized for standard business communication and is not a platform for mass distribution. Prohibited bulk commercial email activities include large-scale mailing lists, recurring email reflectors, and unsolicited marketing campaigns. All such high-volume traffic must be offloaded to an authorized third-party email service provider. Any account found sending mass mail directly from our servers is subject to immediate restriction to protect the community from being blacklisted.
You may not send any unsolicited e-mail, either in bulk or individually, to any person who has indicated that they do not wish to receive it. You must comply with the rules of any other network you access or participate in using your FiwiWeb’s services.
You may not publish, distribute, or otherwise copy in any manner any music, software, art, or other work protected by copyright law unless:
FiwiWeb Services will terminate the service of repeat copyright infringers.
You must have valid and current information on file with your domain name registrar for any domain hosted on the FiwiWeb network.
FiwiWeb Services is under no duty and does not by this AUP undertake a duty, to monitor or police our customers’ activities and disclaims any responsibility for any misuse of the FiwiWeb network.
You may not engage in illegal, abusive, or irresponsible behavior on the FiwiWeb network, including:
Unauthorized Access: Any attempt to probe, scan, or test the vulnerability of a system or network, or to breach security and authentication measures without express authorization from the owner.
Unauthorized Monitoring: Monitoring data or traffic on any network or system without the prior authorization of the owner.
Service Interference: Interfering with service to any user, host, or network, including mail bombing, flooding, or deliberate attempts to overload a system.
Credential Theft: Using an account or computer without the owner’s authorization to trick others into releasing passwords or engaging in security hole scanning.
Header Forgery: Forging any TCP-IP packet header or any part of the header information in an email or newsgroup posting.
Resource Exploitation: Unauthorized cryptocurrency mining, high-intensity AI model training, or distributed computing activities that deplete shared server resources.
Automated Scraping: Running unauthorized AI data harvesters, web spiders, or indexers that place an undue burden on our shared infrastructure.
Network Retaliation: Engaging in any conduct that is likely to result in retaliation against the FiwiWeb network or its customers.
Customer Interference: Using the FiwiWeb network in any way that unreasonably interferes with other customers’ ability to use the network effectively.
Your services may be terminated with or without notice upon any violation of this AUP. If applicable, violations will be reported to the appropriate law enforcement agency. A failure to respond to an email from our abuse department within forty-eight (48) hours, or as otherwise specified in the email, may result in the suspension or termination of your Services. All abuse issues must be dealt with via trouble ticket/email and will receive a response within forty-eight (48) hours. If you feel you have discovered a violation of our AUP please report it to our Abuse Department
